Resources For Accountability and Financial Management in the Voluntary Sector
Balanced Scorecards
Introductory Articles and Portal Sites on Balanced Scorecards
Canada
Cutt, James, and Murray, Victor. "An Approach to a Balanced Scorecard for United Way Organizations." The Philanthropist 16, no.2 (Summer 2001): 111-132.
Performance Management Network. "Three Rs of Performance-Based Management and A Balanced Performance Scorecard." 1996, 1999.
http://www.pmn.net
United States
American Productivity and Quality Centre. "Establishing Balanced Scorecards." April 2001.
http://www.apqc.org/free/articles/dispArticle.cfm?ProductID=1347
Arveson, Paul. The Balanced Scorecard: Basic Concepts , a six-part primer for The Balanced Scorecard Institute. 1998.
http://www.balancedscorecard.org/basics/in d ex.html
Balanced Scorecard Collaborative, Inc., the homepage for its originators Drs. Robert Kaplan and David Norton, who have a newsletter and online training program:
http://www.bscol.com
Balanced Scorecard Institute:
http://www.balancedscor e card.org/default.html
Kyzr-Sheeley, Elizabeth and Mark L. Winzenread. "What your CFO needs to know about truly balanced scorecards." Stakeholder Power , April 2001.
http://www.stakeholderpower.com
Performance Management Network. "Review of The Balanced Scorecard by Robert S.
Kaplan and David P. Norton; Harvard Business School Press, 1996." 1999.
http://www.opm.gov/perform/articles/1999/aug99-3.htm
UK/Commonwealth
Systma, Sid. "Links on Balanced Scorecard." n.d.
http://www.sytsma.com/bsc/links/links01.htm
Painter, Alison. "The Use of the balanced Scorecard as a Performance Management Framework." 2000.
http://www.publicnet.co.uk/publicnet/fe000609.htm
Manuals on Balanced Scorecards
United States
Schneiderman, Arthur M. "How To Build A Balanced Scorecard." 2001.
http://www.schneiderman.com/Concepts/Scorecard/ How_to_Build_a_Balanced_Scorecard/how_to_build_a_BSC_intro.htm
US Department of Commerce. Guide to a Balanced Scorecard Performance Management Methodology. 1999.
http://oamweb.osec.doc.gov/bsc/pmmfinal.pdf
UK/Commonwealth
Livingston, Helen. "Creating a Balanced Scorecard template: a framework for strategic planning and management at Deakin University Library." 2000.
http://www.deakin.edu.au/library/staff/helen.html
Evaluations of the Use of Balanced Scorecards
Canada
Bozzo, Sandra L and Michael H. Hall. A Review of Evaluation Resources for Nonprofit Organizations, Canadian Centre for Philanthropy, March 1999.
http://www.ccp.ca
Kaplan, Robert S. "Strategic performance measurement and management in nonprofit organizations." Nonprofit Management and Leadership 11, no.3 (Spring 2001): 353.
Murray, Vic and Kim Balfour. "Evaluating Performance Improvement in the Nonprofit Sector: Challenges and Opportunities." 2000.
http://www.altruvest.org
UK/Commonwealth
Gering, Michael and Keith Rosmarin. "Balanced Scorecard: Central beating." 2000.
http://www.cimaglobal.com/downloads/ma_jun_00_p32.pdf
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